Top IT spending priorities for 2021: CIOs are also earmarking IT budget toward projects aimed at increasing operational efficiency (32%), improving profitability (21%), and helping employees be more productive (19%). To fulfill these and other mandates, CIOs report the following technology initiatives garnering the most IT investment this year:
Data/business analytics: 39%
Security/risk management: 37%
Enterprise applications (cloud-based): 32%
Customer experience technologies: 30%
Machine learning/AI: 25%
Collaboration tools: 23%
Cloud migrations: 23%
Application/systems modernization: 22%
Infrastructure consolidation/virtualization: 19%
Network modernization: 18%
IT/OT convergence: 17%
Business process management/RPA: 17%
CIOs are also earmarking IT budget toward projects aimed at increasing operational efficiency (32%), improving profitability (21%), and helping employees be more productive (19%). To fulfill these and other mandates, CIOs report the following technology initiatives garnering the most IT investment this year:
- Data/business analytics: 39%
- Security/risk management: 37%
- Enterprise applications (cloud-based): 32%
- Customer experience technologies: 30%
- Machine learning/AI: 25%
- Collaboration tools: 23%
- Cloud migrations: 23%
- Application/systems modernization: 22%
- Infrastructure consolidation/virtualization: 19%
- Network modernization: 18%
- IT/OT convergence: 17%
- Business process management/RPA: 17%