Quartz: Italians are emotional, the Swiss are punctual: This shopping site is making billions by tailoring its services to European stereotypes

http://qz.com/482553/italians-are-emotional-the-swiss-are-punctual-this-shopping-site-is-making-billions-by-tailoring-its-services-to-european-stereotypes/

The name Zalando is unfamiliar to most people outside Europe, but on the continent, the online shopping site has exploded since it started selling flip-flops…

Sign up for the Quartz Daily Brief: http://bit.ly/quartzdailybrief.