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The Hidden Cost of Workplace Trauma | Human Nature At Work

The Hidden Cost of Workplace Trauma | Human Nature At Work: Control – The less control a person feels they have over a stressful situation, the more traumatic it will be (Seligman,1972; Sauter et al,1989).Years of research has shown that when a person perceives they don’t have control over a stressful situation, the deleterious effects are much more extreme than those experienced by people who are subjected to the same stressor, but perceive they have control (Pennebaker, 1990; Dientsbier,1989).

Thus, it isn’t the direct effect of the stressor which is so psychological damaging, but the sense of having

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