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Three Years of Misery Inside Google, the Happiest Company in Tech | WIRED

Three Years of Misery Inside Google, the Happiest Company in Tech | WIRED: That week, managers emailed the entire marketing and cloud departments, denying the women's claims. On the morning of the town hall, Lorraine Twohill, the head of marketing at Google, also sent a department-wide email saying Stapleton's claims were false. “Over the last several weeks, I have spent a lot of time talking to everyone involved, trying to understand and empathize with the situation,” she wrote. Stapleton says Twohill never asked her about the incidents surrounding her claims of retaliation.


After that, Stapleton saw no future for herself at YouTube. She handed in her resignation three weeks later. In mid-July, Whittaker resigned too. The next day Google happened to announce definitively that Project Dragonfly was dead. By then, few of the major organizers of the protests that had shaken Google over the past two years were left at the company.

But that didn't mean things would go back to normal at Google. Over the past three years, the structures that once allowed executives and internal activists to hash out tensions had badly eroded. In their place was a new machinery that the company's activists on the left had built up, one that skillfully leveraged media attention and drew on traditional organizing tactics. Dissent was no longer a family affair. And on the right, meanwhile, the pipeline of leaks running through Google's walls was still going as strong as ever.

Late this June, Project Veritas, a right-wing outlet specializing in stings and expos�s, published a slew of leaked documents and snippets of hidden-camera footage from inside Google. One of the items it posted, as if evidence of Google's supposed bias, was a “Beginner's Guide to Protesting” that Google employees had drawn up around the time of the travel ban walkout back in 2017. Next to the document was a message and a link. “Do you work in Big Tech?” it said. “Project Veritas would love to hear from you.”

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